A first for us as a family (had the experience here 17 yrs ago after our wedding). We love the total experience and the service provided by the staff who catered to our needs. I’m looking forward to the next one soon.
Thank you for making our vacation an excellent one – a superb contribution on having a one in a lifetime get-away from home one family bonding in the heart of Manila. Again, accept our heartfelt gratitude from my family to Diamond Hotel Family for this wonderful stay…
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
I love this place because the rooms are clean and big/spacious. My requests to have a bay view or pool view were given priorities. Front desks are accommodating as well as room service. All hotel staff were very friendly, courteous and accommodating.
My family is satisfied with all the services. We enjoyed our stay and hoped for a longer stay in the future. This hotel is highly recommended. Food is great and the hotel is very clean and quiet. You can really relax in this hotel
Very good customer service. Good food at Corniche and Lobby lounge. Excellent service rendered by hotel staff. Rooms are clean and comfy. Good food. Good stay. An experience worth remembering. Keep it up. Will come back again.
This staycation experience in Diamond Hotel is superb. We celebrated my nephew’s birthday and he was so happy and he enjoyed the Pool. Highly recommend this hotel. The staff is very accommodating and friendly and the food was good also.
“Being the first timer in Diamond Hotel I can say that my experienced is superb, the staffs are so friendly, wherever you go when they sees you they greet you with smile. The room also clean. I highly recommend this to my friends. And I’m sure I will return again.”
“Everything was nice, from buffet to room services. We enjoyed the sea and pool view from our room. Quite old but very much maintained. We’ll come back soon. The ensaymada from the coffeeshop is really good :)”
“Everything about this hotel is fantastic. Location is close to Manila Bay, the service and atmosphere was warm and welcoming. The various restaurants offer delicious food. Staff were very accommodating to all requests.”
“Easy to check in and out, so long as all is in order. No hassles. Great ambience. Staff are polite and helpful. Great for a staycation. Been here more than five times already, pre and post pandemic. Always a fine experience”
“Excellent staff and rooms. The buffet breakfast is very good with a very wide selection of food. The rooms are large and well appointed with great views on the city and the bay. I suggest to try and get a room with a view of the bay if possible.”
“Room had a great view, amenities were complete Kai and Sheila made sure we had a smooth check-in. It was a great first experience with the hotel because of them, it’s something to recommend, and will definitely come back.”
Diamond Hotel stands out as a paragon of hospitality and courtesy. From the moment guests step into the elegant lobby, a warm and welcoming atmosphere envelops them. The staff’s impeccable courtesy is the hallmark of this establishment, where every interaction is marked by genuine smiles and a willingness to go above and beyond…”
“Hassle free check in and check out… even on a very busy and peak day (NYE), check out was a breeze.. less than a minute… staff were courteous.. food are great… and very affordable.. and the aircon really cools very well, we had the best sleep and rest.”
“As always. excellent service. never fails. that is why we keep on coming back. it is our annual December family getaway. my kid loves the pool. the more reason we keep on coming back. i hope we can try other rooms hahahaha!”
“Enjoyed the room and my stay with my daughter. The Jacuzzi is relaxing. The pool is clean and staff were all amiable. The food is good. Probably will come again with my family and friends. Thank you. continue your good job.”
“Hotel room was really good and had amazing views. All the staff were really friendly and very helpful. All had really good english and were able to assist with any query. Highly recommend this hotel for any type of visit.”
“My stay at your hotel give me another milestone of living outside my comfort zone. The nearness of it to the conference venue, the calmness of the place, the thoughtfulness of the staff and the services is beyond my expectations.”
“Everything perfect. Great ambiance, great music, great food. The staff are very friendly and helpful. Highly recommended hotel for a business trip. It offers a shuttle service. Rooms are clean and comfortable. The aircon is just perfect, not too cold.”
“Food (Breakfast) – Nice selection of items all good quality. Staff – Exceptional service with more than enough staff around to assist with everything. Comfort – The bed and pillows were both perfect for me.”
“Situated in the old city of Manila, the hotel offers a relaxing ambiance. Our eat-all-you-can teppanyaki dining experience at Yurakuen was most enjoyable. The hotel’s staff are very pleasant and accommodating, always ready and attentive to their guests”
“We regularly have dragon boat events at the Dolomite Beach just across Diamond Hotel. It’s the perfect place to stay a day before our event because I can easily monitor the progress of our setup and it is very accessible to our event location. The rooms are spacious, clean, and has basic needs of a traveler. Wait til you try their suites. You’ll think twice going back to ordinary rooms. The staff are very accommodating and will try their best to help you in your needs. Food is good, especially at Yurakuen. Diamond Hotel is like my home away from home whenever we have dragon boat races in Manila. “
We have been staying here for the last 3 years and I’m proud to say that every stay is worth it!!! From room quality to food, everything is great! Every staff from all hotel departments are extremely helpful and will go the extra mile to be of service.